Recent Commercial Posts

Trust the Process

9/7/2021 (Permalink)

technician spraying wine bottles in wine shop We can work with your insurance company to make the process as seamless as possible

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Jamaica Plain/Roxbury will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 we are available 24/7.

Prepare Your Business For Cold Weather

12/14/2020 (Permalink)

plow truck removing snow from streets Cold weather in Massachusetts is common - make sure your business is prepared for anything.

Get Cold Weather and Freeze Alert

Keep your heating systems operating

Keep your building and equipment warm. Heating systems are the lifeline of your business during cold conditions. If they fail, disaster could strike.

Immediate action required:

  • All piping must be insulated. Install new and replace damaged insulation and don’t forget to examine your sprinkler system.
  • Inspect all outside dampers for proper operation.
  • Clear and protect all outside vents from ice and snow accumulation.
  • Heat requires power. If generators are unavailable, make arrangements to obtain an electrical portable heating during outages.

Safeguard business equipment during power outages

Voltage surge protection is necessary at all times – especially during cold, freezing conditions. Severe weather can cause power loss and downed wires, disrupting your business’ power supply. When electricity is restored, the sudden surge of power can literally destroy the modem, high-tech equipment

Your business relies on.

Immediate action required:

  • Unplug it. Anticipate voltage surges during severe weather. The best solution is equipment isolation – turn it off and unplug it. If you need to keep equipment running, installing surge protectors can provide protection.
  • Inspect building. Close all windows, doors and outside dampers. Schedule regular building checks during storms and cold weather. Arrange for snow and ice removal, including the roof.
  • Who’s responsible? Ensure accountability by designating personal responsibility for loss prevention. Business and building owners must work together with facilities and maintenance people.
  • Provide emergency telephone numbers. Collect and distribute a list of emergency phone numbers and contacts, such as snow removal, heating system Repair Company, utility company, and the weather bureau.
  • Anticipate flooding. Severe and cold weather can cause flooding. Move susceptible equipment or stock to an alternate location, where water cannot reach it.
  • Always have cold-weather gear on hand. – Have plenty of gloves, hats, emergency blankets and flashlights available.

If you have water or fire issues, please call SERVPRO of Cambridge/Belmont (617) 864-7378

Mice And Rodents - No Good for Your Business

11/2/2020 (Permalink)

image of warehouse with pallet storage on racks We are here to help!

Did you know that an office or warehouse can be like a giant playground for mice and friends? Your office makes for excellent shelter for mice, its keeps them warm in cold weather and protects them from animals that are larger.  To make matters worse, all the food that is left behind in an office and warehouse can lead to an all-you-can-eat buffet for these little critters.

Once there is one mouse, then becomes multiple...  Mice and rats can do more damage to your office than meets the eye.  

First, spread disease!

  • Mice may be small animals but they can carry big diseases. 

Second, droppings.

  • Mice and rats can spread diseases through their droppings. Mice have no shame and will go anywhere they please, including your keyboard and phone. That would not be a pleasant way to start a Monday morning.  

Third, urine.  

  • Mice also like to urinate everywhere, especially in a new place. It lets them keep track of the places they’ve been and is a way of leaving messages behind for their friends.

Fourth, chew cables.

  • Imagine coming into work one day and your computer does not turn on? Then imagine realizing that a mouse or rat had chewed through the cord to your computer…bummer.

Fifth, start fires.

  • Mice chewing on wires in your office can lead to the potential to start fires.  By chewing wires under your desk, the mice leave the rubber casing open, which can lead to them short circuiting and catching alight.  Exposed wires are more prone to become in contact with water and as we all know water and electricity do not mix very well.

At the first sight of any of these things happening, make sure you call SERVPRO of Jamaica Plain/Roxbury (617-466- 6909) to make sure your business is cleaned and properly disinfected.

Flooding in your Business and Its Challenges

9/30/2020 (Permalink)

two technicians in garage with water puddles throughout floors We are always ready to help!

Flooding and water damage events at City of Boston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If you are a property of facilities manager in Jamaica Plain or Roxbury and you have questions regarding our services, please call (617) 466-6909

Preparing your business for the cold season

9/24/2020 (Permalink)

snow being plowed by truck The cold weather will be here before you know it are your prepared?

If you are a Boston resident or property owner you know that the winter is unpredictable. Some years we barely get snow and the temperatures are fairly mild. While other years it is frigid with howling winds and never ending snow storms.

No matter what kind of winter is in the cards for us this year, as a property owner you should be prepared. You should not wait until winter is upon us to prepare your property. The time is now, before the fall! During this time you should be making repairs and doing preventative maintenance.

Some areas to consider:

Gutters

Clean and repair the gutter before the temperature drops. Seal leaking caps and if you can add a gutter cover to prevent debris build up. Consider investing in a gutter heating cable. This will help prevent ice dams. 

Windows and walk ways

Check your windows to make sure there are not any air leaks or excessive condensation build up. Most windows are believed to have a life cycle of 20yrs check your windows to ensure they are not at or nearing the end of their cycle. Check your walk way for any major cracks that will need to be repaired.  Pay attention to seams as well.

Boiler Room

Boilers should be serviced once a year by an engineer. The most important part of winterizing is ensuring buildings boiler will operate throughout the long winter. Ensure the pipes are well insulated as extreme cold weather can cause the boiler to shut off - which can result in frozen pipes.

HVAC

Check and replace air filters if necessary. Turn your system on to ensure it is functioning properly. Like a car idleness is not good. Run the heating unit a few weeks before temperatures start to drop to keep it working properly.

Water faucets and water lines

Drain outdoor water faucets and water lines to make sure there is no sitting water. If there is water in the water lines it can freeze in cold temperatures and cause damage to the water line and faucets.

Roof

Roofs typically have a 12 year life span. You can usually do a visual test of your roof to get a better idea of its current condition. Repair or replace any missing shingles. An added benefit of updating your roof is an insurance discount for newly replaced roof!

Fix crack in concrete and asphalt

Water is easily absorbed by concrete given the nature of the materials. If there are large cracks make sure you fill them in because salt during snowy season causes damage.

Whether you are a home owner or a property manager it is important to be proactive so you prevent possible damages to your property. Losses will happen but if you use preventative measures you can possibly help minimize the level of damage thus lowering the amount of money needed to repair/replace your property.

If your business or home experiences a loss give us a call! We are here to help 24/7 617-466-6909

Fatalities in Business Facilities

9/24/2020 (Permalink)

caution tape know what to do if you experience trauma or fatality in your business.

If you are in the hospitality business then you know that fatalities happen in the facility. Maybe more than you would like. 

Under the Federal Government and Department of Labor, OSHA has created regulations concerning the handling of items or objects that may have been contaminated with blood and/or bodily fluids. These regulations are in place to not only protect the general public but also, the professionals doing the cleaning. Potential pathogens in bodily fluids include bacteria, fungi, viruses, and prions. It is extremely important that the standards are abided to not only to prevent the spread of possible disease but also to avoid hefty fines from the Environmental Protection Agency EPA.

It is important to note that cleaning cannot and will not begin at a trauma site until police actions are completed and the site is released by police. We stress the importance of performing quality cleaning services to prevent cross contamination. For this reason we clean the ceiling down to the floor. Our techs will be in special protective gear and use EPA certified products to clean the affected areas.

Time is of the essence when dealing with cleaning a trauma site because the longer the pathogen settles the harder it is to clean the surface and eliminate contaminates.  Because we have experience in this field our team already knows the process and what to do – so you can be rest assured the cleanup will be done right and under Federal standards.  Call SERVPRO of Jamaica Plain/Roxbury when you need us 617-466-6909!

Better Insurance Claims Process

3/6/2020 (Permalink)

sketch of home footprint We make the process easy for you!

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Jamaica Plain/Roxbury will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 we are available 24/7.