Recent Posts

We Are Here to Help You!

9/7/2021 (Permalink)

before and after of bathroom with sewage backup 24/7 365

Here at SERVPRO of Jamaica Plain/Roxbury our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need reconstruction.

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back pre loss conditions. You can be rest assured that with SERVPRO of Jamaica Plain/Roxbury you will receive quality work every time. We always seek customer satisfaction prior to installation, midway, then at completion.

Finally, all completed work is then reviewed by our project manager to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 617-466-6909

Trust the Process

9/7/2021 (Permalink)

technician spraying wine bottles in wine shop We can work with your insurance company to make the process as seamless as possible

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Jamaica Plain/Roxbury will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 we are available 24/7.

Heavy Rain And Its Effects

9/6/2021 (Permalink)

rain Flash flood can be an issue. Be sure you are prepared in the event of heavy rain.

The heavy rains that occurred in the Boston area caused not only flooding but also many sewage back- ups. The town & cities sewage system gets overwhelmed causing the sewage to flow into basements through toilets and sinks. When a storm drain suffers a partial or complete blockage, rain water gets trapped in the pipes and must go somewhere. Unfortunately, the only exit point is the pipe servicing your home that connects to the sewer line. With nowhere left to go it goes up through your pipe, pushing whatever refuse and filth it’s carrying into your basement and other areas of your home. Contact your local plumber to install a backwater valve to prevent this from happening to you! If your basement gets flooded or has sewage issues, please call SERVPRO of Jamaica Plain/Roxbury (617) 466-6909 to assist you.

Did you know that SERVPRO of Jamaica Plain/Roxbury also helps Commercial and Industrial customers?

Be Aware of Storms | SERVPRO® of Jamaica Plain/Roxbury

9/6/2021 (Permalink)

large lightning strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Jamaica Plain/Roxbury is on the line, ready to make things right.

Summer is here! It brings warmer temperatures and longer days. Vacations that had been delayed are now being taken, and with all of this sunshine it’s a great time to get to the pool or the beach. However, watch out for those summertime thunderstorms.

If you think there are more thunderstorms in the summer, you would be correct. Conditions are ripe in the summer for thunderstorm formation.

All you need is moisture and warm air. We get moisture from the Atlantic and, well, the summer provides the warm air.

Stay Alert

Storms may be more common in summer but that doesn’t mean you shouldn’t take them less seriously. Storm alerts are issued for a reason so take notice.

Consider canceling or postponing outdoor events if bad weather is in the forecast.

Local meteorologists try to provide the most accurate forecasts possible. Get yourself an NOAA Weather radio if you think a power outage could happen.

Plan to stay home and off the roads if storms are in the forecast.

Consider tree maintenance to remove dead or low hanging limbs that could be susceptible to strong winds. Also, store outdoor lawn furniture in a secure location.

Unfortunately, with all of these precautions, people still die each year from storm-related weather. Don’t take storms for granted.

Be Safe As Summer Thunderstorms Pass Through

If lightning accompanies the rain, stay indoors for at least 30 minutes after the last thunder you hear. Lightning can strike 10 miles away from the storm.

Stay away from windows, and don’t shower or bathe during a thunderstorm. Consider unplugging sensitive electronics.

Make sure you have an emergency kit prepared, and know the evacuation route for your area.

If flooding materializes, stay on high ground and avoid flood water if possible.

Don’t attempt to drive or walk through moving water, as it can easily knock a person off their feet. Flood waters can also conceal hidden road damage, and that could be catastrophic for you and people in your car.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

When Disaster Strikes, Choose SERVPRO | SERVPRO® of Jamaica Plain/Roxbury

9/1/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of Jamaica Plain/Roxbury is your local restoration expert.

Homeowners, business owners and property managers, it’s your job to make sure operations run smoothly. Keeping morale high and the family happy is a priority.

When something like a disaster strikes, the status quo is upset! All of those responsibilities take a back seat, and you now have a new focus. You may have never managed a crisis before—and that’s why we’re here.

Managing and handling a crisis is our job, not yours! Let us handle the pressure, we do it for a living.

When life tries to get a fast one by you, trust SERVPRO to take over and get you back to normal.

Equipped, Qualified & Ready

Our job is to be ready when needed. When you call, we’ll be on the way in a moment’s notice. We understand there is no time to spare when fire damage, flooding or a natural disaster is at hand.

When a crisis happens, we’re queued up and ready to go.

Being Faster to Any Disaster Is What We Do

When a disaster hits, we understand that we need to drop everything and come running. After all, in a disaster situation, every second counts.

For every minute that passes, mold can grow, and you can have more smoke or water damage. A fast response is critical, and with a local office right here nearby, you’ll be the beneficiary of a local company with national resources.

We Know the Best Disaster Recovery Techniques

Disasters don’t care where or when they strike, and homes and businesses can suffer accidental or natural damage.

We have custom plans for many situations, and we’re prepared to get your home or business back to normal ASAP!

Our Expertly Trained Techs Restore Your Property "Like it never even happened."

We’re not a “here today and gone tomorrow” type of operation. SERVPRO is an expert in the recovery and restoration business because we care about your satisfaction enough to ensure your property is restored to its original condition.

We are committed to ensuring your restoration is exceptional from start to finish.

We Modify Our Approach When New Disasters Arise

Because of the COVID-19 pandemic, illness prevention is high on the priority list. With that in mind, we now offer sanitization and disinfecting services that go beyond normal office cleaning.

If you want your customers to feel safe and welcome, we can give you that ultra-clean space and ease the worries of your customers and employees at the same time.

Fires burn, storms rage, pipes leak—it happens. Your local SERVPRO is ready to take on the challenge so you can get back to life.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO.

Precautions to Take to Keep Your Home Safe From Wildfires

9/1/2021 (Permalink)

a gated long brown pebble driveway tucked next to a large brick home If your home is damaged by fire or any other reason, SERVPRO of Jamaica Plain/Roxbury is ready and able to repair any damage.

While flooding is a major concern in the greater Boston area, there is also a risk of wildfire. While the risk may be lower in Massachusetts than in other parts of the country, it is still a risk, and wildfires by their very nature can cause great damage.

There are a number of steps you can take in advance to minimize the risk of a wildfire affecting your home and property. First and foremost, it’s important to simply be more careful when it comes to fire hazards.

But defensible space is another important protocol you can implement.

Create a Barrier of Protection Around Your Home

Creating a fire break around your home is recommended by most communities and its law in a few states. State and federal agencies have coined the term “defensible space.”

This essentially creates a buffer zone around your house that removes most, if not all, of the fuel available for a wildfire. Things like dead trees, broken-off tree limbs and gutters full of debris are all examples of the fuel that makes wildfires extra dangerous around a home.

Defensible space involves removing combustibles and incorporating nonflammable elements in landscaping, which creates a barrier around your home from the flames, embers or even heat from a wildfire. This is the best way to slow down or stop a wildfire.

States like California require defensible space by law and all homeowners must comply. In Massachusetts, it’s simply recommended.

The Rising Number of Wildfires

While California is a hot spot for wildfires, they happen in other parts of the country as well. Last year, we experienced over 59,000 wildfires.

Of the 59,000 wildfires, over 10,000 occurred in California! That still leaves each state in the union an average of 1,000 wildfires per month. Here in Massachusetts, we had 1,189 wildfires in 2020.

Creating defensible space is something tangible we can do in advance a wildfire, so it’s a great place to begin when it comes to protecting your home.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team.

Natural Disasters Happen - Be Prepared

8/12/2021 (Permalink)

large yellow diamond shape sign with Stormy Weather written in large black print Be prepared for stormy weather

When natural disasters occur most times we have little time to prepare. A common natural disaster that not only affects coastal property is a flood. Flooding is a temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in the United States.

A flood can be a result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems. They can develop slowly or quickly – Flash floods can come with no warning. When there is a flash flood there is typically no warning or very little time between when the warning is given and the onset of the flood. Floods have been known to cause electrical outages, disrupt transportation, damage buildings, and create landslides.

It is very important if you have been warned of a potential flood that you do not walk, swim, or drive through flood waters. It is very easy to drown during a flood - Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away. Be safe by evacuating if you are told to do so or moving to higher ground and/or level where possible. It is also recommended that you stay off of bridges over fast-moving water.

The best thing you can do is prepare yourself well in advance. Gather and store supplies in a safe place in case you have to leave immediately, or if services are cut off. Keep in mind each family members specific needs, including medication. Don’t forget the needs of pets either. Keep extra batteries and charging devices for phones and other critical equipment so they are functioning during the time of need.

Once the warning is over and the storm has passed assess any damages to your home or business. Your top priority is still safety! Call your insurance provider if there were any damages – for a flood it would typically be FEMA on a specialized flood policy. Call SERVPRO of Jamaica Plain/Roxbury for the remediation and reconstruction of your property – 617-466-6909.

Twenty Four Seven Service

8/12/2021 (Permalink)

large 24 7 numbers inside a rectangle door sign Call the experts for help!

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call SERVPRO of Jamaica Plain/Roxbury Today - (617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cambridge/Belmont has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

With Outdoor Activities in Spring, the Risk of Fire Increases | SERVPRO® of Jamaica Plain/Roxbury

6/17/2021 (Permalink)

As old man winter starts to ease its grip on Boston and with the long cold days behind us, spring is right around the corner. Spending more time outdoors is now a priority since the weather is milder. However, with the increased outdoor activity, there also comes and increased risk of fire.

Spring brings with it the increased risk of fire mainly due to the increased outdoor activity around the grill. Unfortunately, spring is responsible for the largest increase in average daily fires.. But if you are diligent, we can all work to prevent fires this spring.

The Fire Marshall Say Pay Special Attention to These Areas Around the Home

BBQing. Single-handedly, the grill is responsible for a large percentage of outdoor fires, with lack of proper cleaning being the major cause.. When you have fuel, flame and grease in close proximity, that recipe has all the ingredients for a grill fire. Food particles that fall through the grill grates and the accumulation of grease are the biggest cause of unintended grill fires. Clean the grill before each use, and replace defective or worn parts.

The fire pit. The grill gets its share of blame for accidental fires, but the fire pit is another source of unplanned outside fires. We all enjoy a nice spring evening, but temperatures can get cold after the sun goes down. The fire pit provides an opportunity to interact outside with others. These safety tips are important to remember: Don’t leave children unattended around a fire. Keep water close by. Adding debris or other materials, other than wood, to a fire pit should be avoided. This can cause “flare-ups” and embers can be carried away by gusting winds. Roasting food should be done over the embers and not the open flame.

The dryer vent and chimney. Chimneys and dryer vents are another cause of outdoor fires. Warmer weather brings fewer fires in the fireplace or woodstove. Ash, soot and creosote build up during the winter in the stove pipe, and unless it’s removed, the risk of fire increases. Professional chimney sweeps are well worth the investment. It’s hard and dirty work. Clogged dryer vents are another opportunity for fire damage. The leading reason for fires in a clothes dryer is clogged lint in the dryer vent. Don’t become a statistic; keep dryer vents cleared of excess lint.

Has your home or business recently suffered fire or smoke damage? Our tech’s will be there fast and have it cleaned up quick. We’re available 247 for emergency situations. Call today 617-466-6909 and experience the SERVPRO difference.

You Can Keep Heavy Rains From Damaging Your Home | SERVPRO® of Jamaica Plain/Roxbury

6/15/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Jamaica Plain/Roxbury today.

Water damage to your home can come from expected and unexpected sources. If you’re like most homeowners, you probably know that natural disasters (like flash floods) and home accidents (like plumbing failures) can cause water damage.

But have you thought about the damage heavy rains can do?

Heavy rains might not have been at the top of your list of water damage causes. But it can be a real problem for homeowners, and it’s common.

Drenching rainstorms are a common prediction during spring and summer forecasts. If your home is not properly maintained, these rains can cause costly damage.

Water Damage Is a Common Hazard

If you have to file a claim for water damage, you’ll be in good company. One in every 50 Americans will also be filing a claim this year. Depending on your neighborhood, that means several people you know may file a claim soon.

You can’t avoid all water damage hazards. Flash flooding can’t always be predicted and can cause serious damage to entire neighborhoods and communities.

But sometimes, homeowners can avoid the damage caused by heavy rains if they take the right steps.

Keep Your Home Safe During Heavy Rains

We see many water-damaged homes, so our teams have valuable insights into how you can protect your home from suffering water damage. Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Knowing how your yard drains (and how it works with your home) is vital. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Choose to landscape your yard thoughtfully. Many people choose plants and flowers because they like the aesthetic they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and bushes can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time 617-466-6909 to learn more about us and how we can help you restore your home to its original state.