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A Look at the Types of Damage Associated With Thunderstorms | SERVPRO® of Jamaica Plain/Roxbury

6/10/2021 (Permalink)

a large lighting strike just in front of person driving down road Thunderstorms can pop up at any moment. Contact SERVPRO of Jamaica Plain/Roxbury if you experience any damage.

Thunderstorms are quite a dangerous weather event, and though they occur frequently, it is important to not become immune to the threats that they pose. Every thunderstorm brings the potential for injury and damage along with it, and between hail, high winds, heavy rains and flooding potential, there are lots of issues that can be present each time a storm happens.

Every storm that contains thunder and lightning has the potential to be dangerous, as lightning strikes and heavy rain are major hazards. Additionally, a thunderstorm can become severe when winds over 58 miles per hour and hail over one inch are present, posing even more possible hazards to those in the path of the storm.

Various Ways That Thunderstorms Can Cause Damage

Damage and injury from lightning strikes. Every thunderstorm will also contain lightning, as thunder and lightning always go hand in hand. Lightning strikes are responsible for over 300 injuries each year, which does not include how often they cause structural fires or fell trees that cause additional damage.

Property damage due to hail. Though hail may seem like a minor occurrence compared to something like lightning, its damages can be quite far reaching. People without adequate shelter can receive injuries from hail, and it can also dent cars, cause damage to homes that lead to water entry and lead to leaking roofs. Large hail is extremely dangerous because of the sheer speed with which it can fall.

Harm from flash flooding. Though most people consider flooding something that is only likely to happen around bodies of water, with flash flooding, it can be a threat nearly anywhere. Flash flooding is often caused when rainfall is heavy and drainage systems or ditches get backed up, which can quickly lead to standing or flowing water. Flash floods are particularly dangerous because of their force, which can knock people over and carry cars away in its tide.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 617-466-6909 for more information about our storm restoration practices.

Signs of Water Damage in the Basement | SERVPRO® of Jamaica Plain/Roxbury

6/10/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Jamaica Plain/Roxbury is a full restoration company. Our restoration experts are on call 24/7 and ready to help.

Many homeowners find their basement to be a great resource. It’s very utilitarian, serving as everything from a storm shelter to a bonus bedroom to some much-needed storage space.

Basements, however, have an inherent issue: They’re dug into the ground, which means they’re susceptible to water damage from the ground around them over time.

While this is not an absolute certainty, you’ll definitely want to be aware of the risks of water damage from the underground as you go forward in home ownership. Let’s examine some of the most likely indicators of water damage and leaks, so you know what you’re looking for in the fight against interior moisture.

What to Look for to Determine Possible Water Damage

Unpleasant, musky odors. Water that seeps into the basement from underground may in fact be clean to begin with, but it doesn’t take long for it to stagnate, causing that signature musty odor. This happens so frequently, in fact, that many people assume basements simply smell that way all the time. In actuality, though, the pungent smell will only arise when mold and mildew are present in the environment,. While you may not see mold or mildew right away, the smell is a dead giveaway that there may be a problem.

Flaking paint on masonry or walls. Many people assume that waterproof paint is a foolproof solution for basement dryness. Unfortunately, even the most advanced paint will give way over time, beginning to crack, flake and bubble, eventually creating a larger problem than you would have encountered without waterproof paint.

Foundational cracks. Homes do often experience some mild shifting over a period of many years, but a real crack in the foundation is a tipoff that there may be a major leak somewhere that needs immediate attention. Cracks can also show up in the floor, the ceiling or in your walls and are often a sign that there is water damage that could progress into something worse. Hairline cracks are no cause for alarm, but if they become any larger, they should be treated immediately.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

We make it "Like it never even happened."

3/11/2021 (Permalink)

green drying equipment in dentist office We are here to help commercial or residential. 365 24/7

Here at SERVPRO of Jamaica Plain/Roxbury our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need reconstruction.

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back pre loss conditions. You can be rest assured that with SERVPRO of Jamaica Plain/Roxbury you will receive quality work every time. We always seek customer satisfaction prior to installation, midway, then at completion.

Finally, all completed work is then reviewed by our project manager to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 617-466-6909

Why Us!

3/11/2021 (Permalink)

green drying equipment in kitchen with missing ceiling We have the technology and resources to make it "Like it never even happened."

Its more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  


We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”


Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Mattapan & Hyde Park team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

Our office and our team is located in Boston, Massachusetts. We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-466-6909. We serve ALL - businesses, home owners, property managers and tenants in the Jamaica Plain, Roxbury and surrounding Boston area.

Planning Ahead in Case of a Burst Pipe | SERVPRO® of Jamaica Plain/Roxbury

12/14/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Jamaica Plain/Roxbury is available 24/7

Burst pipes are something that can happen when you least expect it, causing serious damage in a brief amount of time. While there is no way to know when a pipe may burst, knowing what to do in the event that one does can help you act quickly to mitigate the damage that the water can cause.

In a perfect world, water damage would be a rare occurrence—but many people are surprised to find out how often it occurs. Every year, one in 50 homes will experience some type of water damage, but a plan can significantly lessen the impact that it has.

Having a Plan in the Event a Pipe Bursts in Your Home

Shut off your water main. When a pipe bursts in your home, in some situations, it can continue pouring water into the area, creating even more damage. If it is safe to do so, shutting off your water main can reduce the overall damages that are caused.

Shut off your electricity. Water and electricity definitely do not mix, so if you are able to get to your circuit breaker to cut your electricity off safely, it is wise to do so. This will ensure that if water comes in contact with outlets or appliances, there is not a shock or fire hazard.

Contact your restoration company. Setting your restoration in motion quickly is one of the best things you can do for water damage, so it is wise to get in touch with your restoration company right away. We recommend always choosing a company that is available 247 so you never have to wait for a call back when you report your damages.

Take a record of the damages. Not only is keeping good records helpful for you, but it will also be helpful if you are eligible to file a claim with your insurance provider. Take photos and videos in addition to making a list of everything that is damaged by the water.

Contact your insurance company. The type of coverage you will receive for water damage of this nature can vary, so your insurance company is the authority on what is and is not eligible to be covered by filing a claim. Contacting them quickly can help you set this process in motion so you can get it settled as fast as possible.

Open windows and doors if possible. If the weather permits and it is safe to do so, increasing the airflow around water damage by opening windows and doors can speed up the drying time by encouraging evaporation.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time 617-466-6909 to learn more about our restoration services.

Prepare Your Business For Cold Weather

12/14/2020 (Permalink)

plow truck removing snow from streets Cold weather in Massachusetts is common - make sure your business is prepared for anything.

Get Cold Weather and Freeze Alert

Keep your heating systems operating

Keep your building and equipment warm. Heating systems are the lifeline of your business during cold conditions. If they fail, disaster could strike.

Immediate action required:

  • All piping must be insulated. Install new and replace damaged insulation and don’t forget to examine your sprinkler system.
  • Inspect all outside dampers for proper operation.
  • Clear and protect all outside vents from ice and snow accumulation.
  • Heat requires power. If generators are unavailable, make arrangements to obtain an electrical portable heating during outages.

Safeguard business equipment during power outages

Voltage surge protection is necessary at all times – especially during cold, freezing conditions. Severe weather can cause power loss and downed wires, disrupting your business’ power supply. When electricity is restored, the sudden surge of power can literally destroy the modem, high-tech equipment

Your business relies on.

Immediate action required:

  • Unplug it. Anticipate voltage surges during severe weather. The best solution is equipment isolation – turn it off and unplug it. If you need to keep equipment running, installing surge protectors can provide protection.
  • Inspect building. Close all windows, doors and outside dampers. Schedule regular building checks during storms and cold weather. Arrange for snow and ice removal, including the roof.
  • Who’s responsible? Ensure accountability by designating personal responsibility for loss prevention. Business and building owners must work together with facilities and maintenance people.
  • Provide emergency telephone numbers. Collect and distribute a list of emergency phone numbers and contacts, such as snow removal, heating system Repair Company, utility company, and the weather bureau.
  • Anticipate flooding. Severe and cold weather can cause flooding. Move susceptible equipment or stock to an alternate location, where water cannot reach it.
  • Always have cold-weather gear on hand. – Have plenty of gloves, hats, emergency blankets and flashlights available.

If you have water or fire issues, please call SERVPRO of Cambridge/Belmont (617) 864-7378

A Guide to Flash Floods After Severe Weather Occurs | SERVPRO® of Jamaica Plain/Roxbury

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Jamaica Plain/Roxbury is your local water & storm restoration expert. We will get the job done right, contact us today

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

  • When storms involve heavy rain, stay inside and away from low-lying parts of properties.
  • Always have an evacuation plan for floods and be sure your family is aware of it.
  • Avoid trying to cross floodwater, whether in a vehicle or on foot.
  • Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
  • Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 617-466-6909 to learn more about our services or to report damage to your property.

Practicing Fire Safety This Holiday Season | SERVPRO® of Jamaica Plain/Roxbury

11/19/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Jamaica Plain/Roxbury will be here to help.

The holiday season always arrives rapidly, and as we get our homes and ourselves ready to celebrate, it is still important to keep the importance of fire safety in focus. Winter is the peak of fires in the home according to the Red Cross, partially because of the risky activities that occur primarily in the wintertime.

Cooking is always a concern, but winter also brings about the concerns of heating and decoration that are not present at other times of the year. Do not give fires the opportunity to spark by focusing on fire safety as you celebrate the best of winter.

Wintertime Tips for Fire Prevention

Keep safe when cooking. The top cause of house fires is cooking at any time of year, but more people tend to prepare large meals and increase the frequency of their baking when it is cold outside. It is wise to practice fire safety each time you cook, keeping a fire extinguisher nearby and keeping flammable items at least three feet from the stove. Make sure children and pets are not allowed near open flames in the kitchen as well.

Heat the house with proper precautions. Many people make use of space heaters and fireplaces to supplement their home’s heating system, but it is important that you always use these tools with caution. Space heaters should always cut off if they get too hot or tip over, and should never be used on carpet or near flammable items. If you use a fireplace, be sure to get your chimney inspected every year and never allow a fire to burn unattended.

Decorate with care. The decorations commonly associated with Christmas, such as trees and lights, present an electrical hazard if they are not installed correctly. Christmas tree fires due to electricity are extremely common, often as a result of the lights being plugged in improperly. Make sure to not overload outlets or power cables, and never use decorations with frayed wiring.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today 617-466-6909

Prevent Fires During the Holidays

11/2/2020 (Permalink)

fire in kitchen with holiday trimming Prevent holiday fires by following fire prevention tips

In our opinion the final months of the year is a very joyous time of year! Flashing lights light up the night. Everyone is scrambling to get home for the holidays. With the holidays it is also reported that the number of home fires increase dramatically. SERVPRO of Jamaica Plain/Roxbury wants to ensure this of year remains joyous for you and your family. Below are simply tips to help prevent a fire.

These simple easy tips can prevent a fire from starting within your house this Christmas!

  • If you have a Christmas Tree, always place your tree away from heat sources like fireplaces, radiators, candles, heat vents or lights, and keep the tree base filled with water to avoid a dry out.
  • Make sure all your indoor and outdoor Christmas lights have been tested in a lab by the UL or ETL/ITSNA for safety, and throw out any damaged lights that are broken.
  • Any lights you use outdoors must be labeled suitable for exterior placement, and be sure to plug them into a ground-fault circuit interrupter protected receptacle.
  • Keep all your holiday candles away from your Christmas tree
  • Bedtime means lights off! ­ Don’t forget to turn your Christmas tree lights off each night.
  • Fresh trees are less likely to catch fire, so look for a tree with vibrant green needles that are hard to pluck and don’t break easily from its branches. The tree shouldn’t be shedding its needles readily

After your tree starts to drop needles and some may turn brown it is time to say your last goodbye and throw it outside.  These simple and easy facts can really be a lifesaver come the holidays. If there ever is a problem in your home call SERVPRO of Jamaica Plain/Roxbury. 

Office: 617.466.6909

Your One Stop Shop

11/2/2020 (Permalink)

Suited technicians removing flooring Our team is always here to help!

If you are looking for a company that can do it all when you have water, fire, mold or bio hazard loss look no further because SERVPRO of Jamaica Plain/Roxbury has you covered. We are open to work with you directly and/or with insurance companies if you choose to put in a claim.


During the remediation process if there is water damage entails extracting standing water if any and placing professional grade drying material to ensure the materials (dry wall, hardwood etc.) are completely dry to prevent the possible growth of mold. If there is fire damage our team will remove the affect area, most times it is wet from putting out the fire. If there are contaminants (sewage, plumbing back flow, etc.) our crew will use hospital grade material to remove and disinfect the whole premise. Once affected materials are removed, anti microbial agents are applied throughout the area. Lastly we apply drying equipment to ensure affected materials dry thoroughly.


Our team has the capability to put your business or home back to pre damage condition with our construction team. We are one of the few businesses that can see a job through from start to finish. Our construction team has more than 20 years of construction experience and they are happy to work with our customers to get their home or business back to pre damage condition or better. Give us an opportunity and our team will not disappoint!