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Planning Ahead in Case of a Burst Pipe | SERVPRO® of Jamaica Plain/Roxbury

12/14/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Jamaica Plain/Roxbury is available 24/7

Burst pipes are something that can happen when you least expect it, causing serious damage in a brief amount of time. While there is no way to know when a pipe may burst, knowing what to do in the event that one does can help you act quickly to mitigate the damage that the water can cause.

In a perfect world, water damage would be a rare occurrence—but many people are surprised to find out how often it occurs. Every year, one in 50 homes will experience some type of water damage, but a plan can significantly lessen the impact that it has.

Having a Plan in the Event a Pipe Bursts in Your Home

Shut off your water main. When a pipe bursts in your home, in some situations, it can continue pouring water into the area, creating even more damage. If it is safe to do so, shutting off your water main can reduce the overall damages that are caused.

Shut off your electricity. Water and electricity definitely do not mix, so if you are able to get to your circuit breaker to cut your electricity off safely, it is wise to do so. This will ensure that if water comes in contact with outlets or appliances, there is not a shock or fire hazard.

Contact your restoration company. Setting your restoration in motion quickly is one of the best things you can do for water damage, so it is wise to get in touch with your restoration company right away. We recommend always choosing a company that is available 247 so you never have to wait for a call back when you report your damages.

Take a record of the damages. Not only is keeping good records helpful for you, but it will also be helpful if you are eligible to file a claim with your insurance provider. Take photos and videos in addition to making a list of everything that is damaged by the water.

Contact your insurance company. The type of coverage you will receive for water damage of this nature can vary, so your insurance company is the authority on what is and is not eligible to be covered by filing a claim. Contacting them quickly can help you set this process in motion so you can get it settled as fast as possible.

Open windows and doors if possible. If the weather permits and it is safe to do so, increasing the airflow around water damage by opening windows and doors can speed up the drying time by encouraging evaporation.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time 617-466-6909 to learn more about our restoration services.

Prepare Your Business For Cold Weather

12/14/2020 (Permalink)

plow truck removing snow from streets Cold weather in Massachusetts is common - make sure your business is prepared for anything.

Get Cold Weather and Freeze Alert

Keep your heating systems operating

Keep your building and equipment warm. Heating systems are the lifeline of your business during cold conditions. If they fail, disaster could strike.

Immediate action required:

  • All piping must be insulated. Install new and replace damaged insulation and don’t forget to examine your sprinkler system.
  • Inspect all outside dampers for proper operation.
  • Clear and protect all outside vents from ice and snow accumulation.
  • Heat requires power. If generators are unavailable, make arrangements to obtain an electrical portable heating during outages.

Safeguard business equipment during power outages

Voltage surge protection is necessary at all times – especially during cold, freezing conditions. Severe weather can cause power loss and downed wires, disrupting your business’ power supply. When electricity is restored, the sudden surge of power can literally destroy the modem, high-tech equipment

Your business relies on.

Immediate action required:

  • Unplug it. Anticipate voltage surges during severe weather. The best solution is equipment isolation – turn it off and unplug it. If you need to keep equipment running, installing surge protectors can provide protection.
  • Inspect building. Close all windows, doors and outside dampers. Schedule regular building checks during storms and cold weather. Arrange for snow and ice removal, including the roof.
  • Who’s responsible? Ensure accountability by designating personal responsibility for loss prevention. Business and building owners must work together with facilities and maintenance people.
  • Provide emergency telephone numbers. Collect and distribute a list of emergency phone numbers and contacts, such as snow removal, heating system Repair Company, utility company, and the weather bureau.
  • Anticipate flooding. Severe and cold weather can cause flooding. Move susceptible equipment or stock to an alternate location, where water cannot reach it.
  • Always have cold-weather gear on hand. – Have plenty of gloves, hats, emergency blankets and flashlights available.

If you have water or fire issues, please call SERVPRO of Cambridge/Belmont (617) 864-7378

A Guide to Flash Floods After Severe Weather Occurs | SERVPRO® of Jamaica Plain/Roxbury

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Jamaica Plain/Roxbury is your local water & storm restoration expert. We will get the job done right, contact us today

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

  • When storms involve heavy rain, stay inside and away from low-lying parts of properties.
  • Always have an evacuation plan for floods and be sure your family is aware of it.
  • Avoid trying to cross floodwater, whether in a vehicle or on foot.
  • Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
  • Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 617-466-6909 to learn more about our services or to report damage to your property.

Practicing Fire Safety This Holiday Season | SERVPRO® of Jamaica Plain/Roxbury

11/19/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Jamaica Plain/Roxbury will be here to help.

The holiday season always arrives rapidly, and as we get our homes and ourselves ready to celebrate, it is still important to keep the importance of fire safety in focus. Winter is the peak of fires in the home according to the Red Cross, partially because of the risky activities that occur primarily in the wintertime.

Cooking is always a concern, but winter also brings about the concerns of heating and decoration that are not present at other times of the year. Do not give fires the opportunity to spark by focusing on fire safety as you celebrate the best of winter.

Wintertime Tips for Fire Prevention

Keep safe when cooking. The top cause of house fires is cooking at any time of year, but more people tend to prepare large meals and increase the frequency of their baking when it is cold outside. It is wise to practice fire safety each time you cook, keeping a fire extinguisher nearby and keeping flammable items at least three feet from the stove. Make sure children and pets are not allowed near open flames in the kitchen as well.

Heat the house with proper precautions. Many people make use of space heaters and fireplaces to supplement their home’s heating system, but it is important that you always use these tools with caution. Space heaters should always cut off if they get too hot or tip over, and should never be used on carpet or near flammable items. If you use a fireplace, be sure to get your chimney inspected every year and never allow a fire to burn unattended.

Decorate with care. The decorations commonly associated with Christmas, such as trees and lights, present an electrical hazard if they are not installed correctly. Christmas tree fires due to electricity are extremely common, often as a result of the lights being plugged in improperly. Make sure to not overload outlets or power cables, and never use decorations with frayed wiring.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today 617-466-6909

Prevent Fires During the Holidays

11/2/2020 (Permalink)

fire in kitchen with holiday trimming Prevent holiday fires by following fire prevention tips

In our opinion the final months of the year is a very joyous time of year! Flashing lights light up the night. Everyone is scrambling to get home for the holidays. With the holidays it is also reported that the number of home fires increase dramatically. SERVPRO of Jamaica Plain/Roxbury wants to ensure this of year remains joyous for you and your family. Below are simply tips to help prevent a fire.

These simple easy tips can prevent a fire from starting within your house this Christmas!

  • If you have a Christmas Tree, always place your tree away from heat sources like fireplaces, radiators, candles, heat vents or lights, and keep the tree base filled with water to avoid a dry out.
  • Make sure all your indoor and outdoor Christmas lights have been tested in a lab by the UL or ETL/ITSNA for safety, and throw out any damaged lights that are broken.
  • Any lights you use outdoors must be labeled suitable for exterior placement, and be sure to plug them into a ground-fault circuit interrupter protected receptacle.
  • Keep all your holiday candles away from your Christmas tree
  • Bedtime means lights off! ­ Don’t forget to turn your Christmas tree lights off each night.
  • Fresh trees are less likely to catch fire, so look for a tree with vibrant green needles that are hard to pluck and don’t break easily from its branches. The tree shouldn’t be shedding its needles readily

After your tree starts to drop needles and some may turn brown it is time to say your last goodbye and throw it outside.  These simple and easy facts can really be a lifesaver come the holidays. If there ever is a problem in your home call SERVPRO of Jamaica Plain/Roxbury. 

Office: 617.466.6909

Your One Stop Shop

11/2/2020 (Permalink)

Suited technicians removing flooring Our team is always here to help!

If you are looking for a company that can do it all when you have water, fire, mold or bio hazard loss look no further because SERVPRO of Jamaica Plain/Roxbury has you covered. We are open to work with you directly and/or with insurance companies if you choose to put in a claim.

Remediation

During the remediation process if there is water damage entails extracting standing water if any and placing professional grade drying material to ensure the materials (dry wall, hardwood etc.) are completely dry to prevent the possible growth of mold. If there is fire damage our team will remove the affect area, most times it is wet from putting out the fire. If there are contaminants (sewage, plumbing back flow, etc.) our crew will use hospital grade material to remove and disinfect the whole premise. Once affected materials are removed, anti microbial agents are applied throughout the area. Lastly we apply drying equipment to ensure affected materials dry thoroughly.

Reconstruction

Our team has the capability to put your business or home back to pre damage condition with our construction team. We are one of the few businesses that can see a job through from start to finish. Our construction team has more than 20 years of construction experience and they are happy to work with our customers to get their home or business back to pre damage condition or better. Give us an opportunity and our team will not disappoint!

Mice And Rodents - No Good for Your Business

11/2/2020 (Permalink)

image of warehouse with pallet storage on racks We are here to help!

Did you know that an office or warehouse can be like a giant playground for mice and friends? Your office makes for excellent shelter for mice, its keeps them warm in cold weather and protects them from animals that are larger.  To make matters worse, all the food that is left behind in an office and warehouse can lead to an all-you-can-eat buffet for these little critters.

Once there is one mouse, then becomes multiple...  Mice and rats can do more damage to your office than meets the eye.  

First, spread disease!

  • Mice may be small animals but they can carry big diseases. 

Second, droppings.

  • Mice and rats can spread diseases through their droppings. Mice have no shame and will go anywhere they please, including your keyboard and phone. That would not be a pleasant way to start a Monday morning.  

Third, urine.  

  • Mice also like to urinate everywhere, especially in a new place. It lets them keep track of the places they’ve been and is a way of leaving messages behind for their friends.

Fourth, chew cables.

  • Imagine coming into work one day and your computer does not turn on? Then imagine realizing that a mouse or rat had chewed through the cord to your computer…bummer.

Fifth, start fires.

  • Mice chewing on wires in your office can lead to the potential to start fires.  By chewing wires under your desk, the mice leave the rubber casing open, which can lead to them short circuiting and catching alight.  Exposed wires are more prone to become in contact with water and as we all know water and electricity do not mix very well.

At the first sight of any of these things happening, make sure you call SERVPRO of Jamaica Plain/Roxbury (617-466- 6909) to make sure your business is cleaned and properly disinfected.

The Water Damage Process

11/2/2020 (Permalink)

puddle in entrance way of building Know what to expect when you call SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jamaica Plain/Roxbury has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Why Our “Restore First” Mentality Is Best for Customers | SERVPRO® of Jamaica Plain/Roxbury

10/23/2020 (Permalink)

large red diamond shape sign with Natural Disaster written in large black print Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Jamaica Plain/Roxbury.

If your home sustains damage for any reason, it can be a frustrating and fraught time for your entire family. There are many emotions that people will cycle through after a fire or other disaster, and having to go through the process of handling the damage can further complicate the recovery process.

While there are always difficulties to consider throughout the recovery period, having a good restoration company on your side can truly make all the difference.

We will work with you and your insurance company to make the entire procedure as seamless as possible, and with our restoration-first mentality, we will do our best to preserve your belongings so you do not have to replace them.

How Our Restoration-First Mentality Helps Our Clients

We can help you save money on your insurance. Homeowners insurance is designed to help you cover the cost of losses in case of many types of damage, but filing a claim can also raise your premium tremendously. In the event of water damage, for example, the average claim is over $10,000. We can help lower the cost you have to claim with insurance by restoring objects where possible.

We can protect your sentimental items. We have invested in some of the most advanced restoration equipment available to us, which is what enables us to save items that may seem like a lost cause. In the past, we have been able to restore irreplaceable objects such as family photos, documents and art, as well as valuables such as electronics. Some things can’t be replicated, which is why we do our best to keep these sentimental objects intact.

We make sure your home feels like home again. As we have helped many people in the community with losses and damage, we understand all the complex emotions involved. To help make the return home easier, we focus primarily on restoring your house to its pre-damaged state and placing your belongings just how they were before the damage occurred. This will help your house feel like home again so your family can focus on healing.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today 617-466-6909 to learn more.

Flooding in your Business and Its Challenges

9/30/2020 (Permalink)

two technicians in garage with water puddles throughout floors We are always ready to help!

Flooding and water damage events at City of Boston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If you are a property of facilities manager in Jamaica Plain or Roxbury and you have questions regarding our services, please call (617) 466-6909