Recent Posts

Storms! Tips Before & During

3/25/2020 (Permalink)

image of lightening and city skyline during a storm Know what to do during a storm

Storms can cause power outages that can span a couple of hours or even days. In the event your town or neighborhood is affected by a power outage here are a few tips to stay safe!

Before the storm:

  • Purchase a flash light that runs on batteries
  • have extra batteries available
  • Invest in a generator if possible or rent one if you know a major storm is coming.
  • Keep mobile phones and other electrical devices charged
  • Keep your vehicle gas tank full just in case!
  • Place a thermometer in your fridge and freezer so you can monitor the temperature during the storm
  • Buy food supplies that do not require refrigeration
  • Have a plan of where to go if the storm lasts more than 4 days. Community Centers are usually good places to go.

During the storm:

  • Disconnect appliances, equipment or electronics
  • Use a generator where possible to avoid the possibility of carbon monoxide poisoning from running the oven for heat or electrical stove.
  • Keep freezer and refrigerators closed. Food will stay cold for about 3 days.
  • Stay connected with family or local news so you are up to date on the status of the storm. This will also let you know if evacuation is necessary.

After the storm if you notice damage to your home or business, call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 so we can help get you back to pre loss conditions.

Are you ready for the cold!

3/25/2020 (Permalink)

image of thermometer in snow Cold weather in the City

Preparing your home and business for the cold season

If you are a Boston resident or property owner you know that the winter is unpredictable. Some years we barely get snow and the temperatures are fairly mild. While other years it is frigid with howling winds and never ending snow storms.

No matter what kind of winter is in the cards for us this year, as a property owner you should be prepared. You should not wait until winter is upon us to prepare your property. The time is now, before the fall! During this time you should be making repairs and doing preventative maintenance.

Some areas to consider:


Clean and repair the gutter before the temperature drops. Seal leaking caps and if you can add a gutter cover to prevent debris build up. Consider investing in a gutter heating cable. This will help prevent ice dams. 

Windows and walk ways

Check your windows to make sure there are not any air leaks or excessive condensation build up. Most windows are believed to have a life cycle of 20yrs check your windows to ensure they are not at or nearing the end of their cycle. Check your walk way for any major cracks that will need to be repaired.  Pay attention to seams as well.

Boiler Room

Boilers should be serviced once a year by an engineer. The most important part of winterizing is ensuring buildings boiler will operate throughout the long winter. Ensure the pipes are well insulated as extreme cold weather can cause the boiler to shut off - which can result in frozen pipes.


Check and replace air filters if necessary. Turn your system on to ensure it is functioning properly. Like a car idleness is not good. Run the heating unit a few weeks before temperatures start to drop to keep it working properly.

Water faucets and water lines

Drain outdoor water faucets and water lines to make sure there is no sitting water. If there is water in the water lines it can freeze in cold temperatures and cause damage to the water line and faucets.


Roofs typically have a 12 year life span. You can usually do a visual test of your roof to get a better idea of its current condition. Repair or replace any missing shingles. An added benefit of updating your roof is an insurance discount for newly replaced roof!

Fix crack in concrete and asphalt

Water is easily absorbed by concrete given the nature of the materials. If there are large cracks make sure you fill them in because salt during snowy season causes damage.

We are Cleaning Experts

3/18/2020 (Permalink)

virus and blood cells on microscopic level Boston! We are here to help 24/7!

SERVPRO is here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Jamaica Plain/Roxbury, 617-466-6909


We are the Pros

3/6/2020 (Permalink)

remediation and reconstruction steps of bedroom renovation We remediated and reconstructed this home in Boston MA after sprinkler burst

Here at SERVPRO of Jamaica Plain/Roxbury our technicians are not only IICRC certified but they are also very knowledgeable in construction work. Most of our technicians have more than 20 years of construction experience. If your home or business experiences a major loss you can count on our team to not only clean and remediate but you can also count on us if you need reconstruction.

We pride ourselves in being able to meet all of our customers’ needs. We understand that at a time of loss the last thing you want to worry about is vetting another reliable contractor to help get your property back pre loss conditions. You can be rest assured that with SERVPRO of Jamaica Plain/Roxbury you will receive quality work every time. We always seek customer satisfaction prior to installation, midway, then at completion.

Finally, all completed work is then reviewed by our project manager to further ensure quality. Our office will also place a courtesy call to ensure you were satisfied with the quality of work received from us. Customer service is very important to us, in the rare occasion you are dissatisfied with a job we did do not hesitate to give us a call and we can fix it.

We do every job to the highest standard so you are comfortable referring us to your family members or closest friends.

If you have a job you need our assistance call us today 617-466-6909

Your Business is Flooded. Now what?

3/6/2020 (Permalink)

drying equipment in office to dry wet carpet We help all types of business, so they can get back to business

If your business has been affected by flood the most important thing you can do is act quickly to reduce the level of damage and try to contain recovery costs. If no one is injured the first thing you want to do is call your insurance company.  Then do the following:

Be Safe

Make sure your building is safe before you enter. Do a quick assessment of the exterior of the building to see if there are any structural damages. You should also check for possible electrical hazards. The safest thing you can do is to turn off the power if possible. Since there is the potential for electrocution if electricity is still running make sure you are wearing protective gear as you walk through the property.

Be Quick

Time is of the essence when dealing with standing water. It takes less than 48 hours for mold to grow and spread. For this reason you want to quickly remove the excess water. Open windows and use air movers to help with drying. You then want to ensure there are no pockets of concealed water – either under carpet or on water absorbing material (i.e. concrete).  If a flood is laden with bacteria or chemicals do not try to clean on your own get a professional like SERVPRO Jamaica Plain/Roxbury involved.

If you have suffered a flood or other water disaster at your home or business, call SERVPRO of Jamaica Plain/Roxbury 617-466-6909

Be Thorough

Make sure you document everything! Take a picture of the damaged condition and anything you are throwing out. This will be important for the recovery process with your insurance company.

If all of this seems like a lot of work that you are not ready or do not have the time to take on do not worry! SERVPRO of Jamaica Plain/Roxbury can ease the stress and complete the entire process for you. All we need is your insurance carrier name and your claim number and we will take care of the rest. We are here for you during this time of need and our trained technicians will make the damage look “Like it never even happened.”

Be Prepared for Natural Disasters

3/6/2020 (Permalink)

severe weather ruffling waves in Boston harbor Always be prepared

When natural disasters occur most times we have little time to prepare. A common natural disaster that not only affects coastal property is a flood. Flooding is a temporary overflow of water onto land that is normally dry. Floods are the most common natural disaster in the United States.

A flood can be a result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems. They can develop slowly or quickly – Flash floods can come with no warning. When there is a flash flood there is typically no warning or very little time between when the warning is given and the onset of the flood. Floods have been known to cause electrical outages, disrupt transportation, damage buildings, and create landslides.

It is very important if you have been warned of a potential flood that you do not walk, swim, or drive through flood waters. It is very easy to drown during a flood - Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away. Be safe by evacuating if you are told to do so or moving to higher ground and/or level where possible. It is also recommended that you stay off of bridges over fast-moving water.

The best thing you can do is prepare yourself well in advance. Gather and store supplies in a safe place in case you have to leave immediately, or if services are cut off. Keep in mind each family members specific needs, including medication. Don’t forget the needs of pets either. Keep extra batteries and charging devices for phones and other critical equipment so they are functioning during the time of need.

Once the warning is over and the storm has passed assess any damages to your home or business. Your top priority is still safety! Call your insurance provider if there were any damages – for a flood it would typically be FEMA on a specialized flood policy. Call SERVPRO of Jamaica Plain/Roxbury for the remediation and reconstruction of your property – 617-466-6909.

Better Insurance Claims Process

3/6/2020 (Permalink)

sketch of home footprint We make the process easy for you!

If you have suffered a disaster at your home or business the last thing you want is more things to worry about. For this reason our team ensures they make the claim process as stress free as possible. SERVPRO of Jamaica Plain/Roxbury will help the damage look “Like it never even happened.” That way you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • create thorough visual and written documentation of the damage to your home or business
  • document the condition of each item we remove for cleaning or storage
  • work directly with your insurer, communicating with you at all times
  • handle the paperwork to make sure the processing and payment of your claim is as fast as it can be

We are so proud that so many insurance companies recommend SERVPRO to their clients because working with us makes their jobs easier.

Our Team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold and bio-hazard clean up and restoration services. Call SERVPRO of Jamaica Plain/Roxbury 617-466-6909 we are available 24/7.


3/5/2020 (Permalink)

fleet of green SERVPRO vans We can handle any size disaster!

SERVPRO has been in business for over 50 years. We have been able to establish a well recognized brand that symbolizes quality and expertise!

 When you have a flood you need to think- SERVPRO. When you have a fire you need to think -SERVPRO.  When you have large clean up you need to think- SERVPRO. You need to think of us in any disaster because we have the expertise, the techs, and equipment to help you get back to your pre disaster condition.

SERVPRO of Mattapan & Hyde Park truly cares about its Boston community. We are invested in the local community - our team lives in Boston, our children attend the local schools and we use the local businesses.  The fact that we can give back to our community in its time of need is important to us. All of the crew members are trained and certified in proper remediation and cleaning techniques. We are also one of the few remediation companies that also have a reconstruction team so you do not need to hire another contractor – saving you time and money. If the damage is a covered by insurance we will work directly with your assigned adjuster to help ease the claim process for you.   

It’s a known fact; we are here to be a resource for our community. We want to help you prevent losses where you can and have a plan ready for the things you cannot control. SERVPRO of Jamaica Plain and Roxbury is able to provide businesses and home owners with a free Emergency Ready Profile so that you know who to contact in the event of a disaster. Just give us a call 617-466-6909 and we will schedule a time for an office representative to go onsite and fill out a profile for you.

Trauma and Clean Up

3/5/2020 (Permalink)

police yellow tape with chalk drawing on a body on ground We can do Trauma cleaning as well

If you are in the hospitality business then you know that fatalities happen in the facility. Maybe more than you would like. 

Under the Federal Government and Department of Labor, OSHA has created regulations concerning the handling of items or objects that may have been contaminated with blood and/or bodily fluids. These regulations are in place to not only protect the general public but also, the professionals doing the cleaning. Potential pathogens in bodily fluids include bacteria, fungi, viruses, and prions. It is extremely important that the standards are abided to not only to prevent the spread of possible disease but also to avoid hefty fines from the Environmental Protection Agency EPA.

It is important to note that cleaning cannot and will not begin at a trauma site until police actions are completed and the site is released by police. We stress the importance of performing quality cleaning services to prevent cross contamination. For this reason we clean the ceiling down to the floor. Our techs will be in special protective gear and use EPA certified products to clean the affected areas.

Time is of the essence when dealing with cleaning a trauma site because the longer the pathogen settles the harder it is to clean the surface and eliminate contaminates.  Because we have experience in this field our team already knows the process and what to do – so you can be rest assured the cleanup will be done right and under Federal standards.  Call SERVPRO of Jamaica Plain/Roxbury when you need us 617-466-6909!

#SERVPRO #JamaicaPlain #Roxbury #trauma #cleanup #remediation #safetyfirst #PPE

Why so many choose SERVPRO

1/27/2020 (Permalink)

green ram van with why SERVPRO writing on back Our SERVPRO green is noticeable everywhere we go!

Its more than just the brand recognition, it’s also the qualified personnel, the expertise and dedication to the community that make us the place to call. Below are additional reasons why:  


We have the best training in the industry. Each team member is trained in clean up and restoration which can range from bio hazard, fire, mold to water damage. We are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) for fire and water cleanup and restoration. Our job is to make sure our clients understand the loss and how we will help restore their home or facility. We live up to the motto and we leave each location looking “Like it never even happened.”


Our team understands that the best way to limit further damage is to begin the clean up and restore the property as soon as possible. For this reason our team is available 24/7 - day, night, or holiday!  This also helps with keeping costs down. We strive to always answer the first call or respond within a few hours.

Latest Technology

We take pride in the fact that we are able to keep up with some of the advancements technology has to offer. This allows us to restore your property as quickly and efficiently as possible so you can get back to what you were doing preloss.

No Loss Too Big or Too Small

Whether you have multiple locations, or a room that has suffered a loss we can help restore your property.  SERVPRO is a national company and as a result our SERVPRO of Mattapan & Hyde Park team has access to the 1,800+ other franchises to handle any scope of loss.  You call us and we will handle the rest!

Future Loss Prevention

With every job we ensure we understand what the cause of the loss was. We do this to ensure the cause of loss is addressed to prevent similar damage from occurring again.

Our Community

Our office and our team is located in Boston, Massachusetts. We love what we do and the ability to help our community. We know the roads, the neighborhoods, and what makes our towns so special. It is important to us that our town thrives so we are highly motivated to do all we can to make this an even better town to live in.

Help is always here

Whether you have a question or a loss give us a call and we will help 617-466-6909. We serve ALL - businesses, home owners, property managers and tenants in the Jamaica Plain, Roxbury and surrounding Boston area.