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A Guide to Flash Floods After Severe Weather Occurs | SERVPRO® of Jamaica Plain/Roxbury

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Jamaica Plain/Roxbury is your local water & storm restoration expert. We will get the job done right, contact us today

While many weather events get a bad reputation as being dangerous or deadly, many people do not consider flooding to be included in this list. Many people are surprised to find that flooding is second only to heat deaths in total weather-related fatalities in the United States, and flash floods are especially dangerous.

One of the reasons why flash floods can be so deadly is because they come about suddenly, and even areas not prone to flooding can be impacted. Even a small drainage pond or blocked sewer system can lead to a dangerous flash flood if enough rain falls, which is why knowing the facts about safety is key.

How Are Flash Floods Defined?

While regular floods occur slowly, flash floods start within six hours of extreme rain after a storm or other severe weather, and often occur in as little as three hours. Additionally, they are rarely found in known floodplains and instead are frequently occurring in urban areas and other parts of towns that are not used to floods occurring traditionally.

What Are the Levels of Warning Present for Flash Flooding?

Because flash floods happen so quickly, it is important to tune into your local weather broadcast during storms and severe weather so you can always be alerted to their possibility. If there is a flash flood watch issued, that means that it is a possibility that a flash flood might occur and you should be sure you are ready to evacuate. For a flash flood warning, flooding is more imminent and everyone should move to higher ground. If an emergency is issued, that means to move immediately as there are life-threatening flood issues taking place.

How Can I Increase My Safety During a Flash Flood?

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

  • When storms involve heavy rain, stay inside and away from low-lying parts of properties.
  • Always have an evacuation plan for floods and be sure your family is aware of it.
  • Avoid trying to cross floodwater, whether in a vehicle or on foot.
  • Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
  • Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour 617-466-6909 to learn more about our services or to report damage to your property.

Practicing Fire Safety This Holiday Season | SERVPRO® of Jamaica Plain/Roxbury

11/19/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Jamaica Plain/Roxbury will be here to help.

The holiday season always arrives rapidly, and as we get our homes and ourselves ready to celebrate, it is still important to keep the importance of fire safety in focus. Winter is the peak of fires in the home according to the Red Cross, partially because of the risky activities that occur primarily in the wintertime.

Cooking is always a concern, but winter also brings about the concerns of heating and decoration that are not present at other times of the year. Do not give fires the opportunity to spark by focusing on fire safety as you celebrate the best of winter.

Wintertime Tips for Fire Prevention

Keep safe when cooking. The top cause of house fires is cooking at any time of year, but more people tend to prepare large meals and increase the frequency of their baking when it is cold outside. It is wise to practice fire safety each time you cook, keeping a fire extinguisher nearby and keeping flammable items at least three feet from the stove. Make sure children and pets are not allowed near open flames in the kitchen as well.

Heat the house with proper precautions. Many people make use of space heaters and fireplaces to supplement their home’s heating system, but it is important that you always use these tools with caution. Space heaters should always cut off if they get too hot or tip over, and should never be used on carpet or near flammable items. If you use a fireplace, be sure to get your chimney inspected every year and never allow a fire to burn unattended.

Decorate with care. The decorations commonly associated with Christmas, such as trees and lights, present an electrical hazard if they are not installed correctly. Christmas tree fires due to electricity are extremely common, often as a result of the lights being plugged in improperly. Make sure to not overload outlets or power cables, and never use decorations with frayed wiring.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today 617-466-6909

Prevent Fires During the Holidays

11/2/2020 (Permalink)

fire in kitchen with holiday trimming Prevent holiday fires by following fire prevention tips

In our opinion the final months of the year is a very joyous time of year! Flashing lights light up the night. Everyone is scrambling to get home for the holidays. With the holidays it is also reported that the number of home fires increase dramatically. SERVPRO of Jamaica Plain/Roxbury wants to ensure this of year remains joyous for you and your family. Below are simply tips to help prevent a fire.

These simple easy tips can prevent a fire from starting within your house this Christmas!

  • If you have a Christmas Tree, always place your tree away from heat sources like fireplaces, radiators, candles, heat vents or lights, and keep the tree base filled with water to avoid a dry out.
  • Make sure all your indoor and outdoor Christmas lights have been tested in a lab by the UL or ETL/ITSNA for safety, and throw out any damaged lights that are broken.
  • Any lights you use outdoors must be labeled suitable for exterior placement, and be sure to plug them into a ground-fault circuit interrupter protected receptacle.
  • Keep all your holiday candles away from your Christmas tree
  • Bedtime means lights off! ­ Don’t forget to turn your Christmas tree lights off each night.
  • Fresh trees are less likely to catch fire, so look for a tree with vibrant green needles that are hard to pluck and don’t break easily from its branches. The tree shouldn’t be shedding its needles readily

After your tree starts to drop needles and some may turn brown it is time to say your last goodbye and throw it outside.  These simple and easy facts can really be a lifesaver come the holidays. If there ever is a problem in your home call SERVPRO of Jamaica Plain/Roxbury. 

Office: 617.466.6909

Your One Stop Shop

11/2/2020 (Permalink)

Suited technicians removing flooring Our team is always here to help!

If you are looking for a company that can do it all when you have water, fire, mold or bio hazard loss look no further because SERVPRO of Jamaica Plain/Roxbury has you covered. We are open to work with you directly and/or with insurance companies if you choose to put in a claim.

Remediation

During the remediation process if there is water damage entails extracting standing water if any and placing professional grade drying material to ensure the materials (dry wall, hardwood etc.) are completely dry to prevent the possible growth of mold. If there is fire damage our team will remove the affect area, most times it is wet from putting out the fire. If there are contaminants (sewage, plumbing back flow, etc.) our crew will use hospital grade material to remove and disinfect the whole premise. Once affected materials are removed, anti microbial agents are applied throughout the area. Lastly we apply drying equipment to ensure affected materials dry thoroughly.

Reconstruction

Our team has the capability to put your business or home back to pre damage condition with our construction team. We are one of the few businesses that can see a job through from start to finish. Our construction team has more than 20 years of construction experience and they are happy to work with our customers to get their home or business back to pre damage condition or better. Give us an opportunity and our team will not disappoint!

Mice And Rodents - No Good for Your Business

11/2/2020 (Permalink)

image of warehouse with pallet storage on racks We are here to help!

Did you know that an office or warehouse can be like a giant playground for mice and friends? Your office makes for excellent shelter for mice, its keeps them warm in cold weather and protects them from animals that are larger.  To make matters worse, all the food that is left behind in an office and warehouse can lead to an all-you-can-eat buffet for these little critters.

Once there is one mouse, then becomes multiple...  Mice and rats can do more damage to your office than meets the eye.  

First, spread disease!

  • Mice may be small animals but they can carry big diseases. 

Second, droppings.

  • Mice and rats can spread diseases through their droppings. Mice have no shame and will go anywhere they please, including your keyboard and phone. That would not be a pleasant way to start a Monday morning.  

Third, urine.  

  • Mice also like to urinate everywhere, especially in a new place. It lets them keep track of the places they’ve been and is a way of leaving messages behind for their friends.

Fourth, chew cables.

  • Imagine coming into work one day and your computer does not turn on? Then imagine realizing that a mouse or rat had chewed through the cord to your computer…bummer.

Fifth, start fires.

  • Mice chewing on wires in your office can lead to the potential to start fires.  By chewing wires under your desk, the mice leave the rubber casing open, which can lead to them short circuiting and catching alight.  Exposed wires are more prone to become in contact with water and as we all know water and electricity do not mix very well.

At the first sight of any of these things happening, make sure you call SERVPRO of Jamaica Plain/Roxbury (617-466- 6909) to make sure your business is cleaned and properly disinfected.

The Water Damage Process

11/2/2020 (Permalink)

puddle in entrance way of building Know what to expect when you call SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 466-6909

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jamaica Plain/Roxbury has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Why Our “Restore First” Mentality Is Best for Customers | SERVPRO® of Jamaica Plain/Roxbury

10/23/2020 (Permalink)

large red diamond shape sign with Natural Disaster written in large black print Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Jamaica Plain/Roxbury.

If your home sustains damage for any reason, it can be a frustrating and fraught time for your entire family. There are many emotions that people will cycle through after a fire or other disaster, and having to go through the process of handling the damage can further complicate the recovery process.

While there are always difficulties to consider throughout the recovery period, having a good restoration company on your side can truly make all the difference.

We will work with you and your insurance company to make the entire procedure as seamless as possible, and with our restoration-first mentality, we will do our best to preserve your belongings so you do not have to replace them.

How Our Restoration-First Mentality Helps Our Clients

We can help you save money on your insurance. Homeowners insurance is designed to help you cover the cost of losses in case of many types of damage, but filing a claim can also raise your premium tremendously. In the event of water damage, for example, the average claim is over $10,000. We can help lower the cost you have to claim with insurance by restoring objects where possible.

We can protect your sentimental items. We have invested in some of the most advanced restoration equipment available to us, which is what enables us to save items that may seem like a lost cause. In the past, we have been able to restore irreplaceable objects such as family photos, documents and art, as well as valuables such as electronics. Some things can’t be replicated, which is why we do our best to keep these sentimental objects intact.

We make sure your home feels like home again. As we have helped many people in the community with losses and damage, we understand all the complex emotions involved. To help make the return home easier, we focus primarily on restoring your house to its pre-damaged state and placing your belongings just how they were before the damage occurred. This will help your house feel like home again so your family can focus on healing.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today 617-466-6909 to learn more.

Flooding in your Business and Its Challenges

9/30/2020 (Permalink)

two technicians in garage with water puddles throughout floors We are always ready to help!

Flooding and water damage events at City of Boston commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jamaica Plain/Roxbury

SERVPRO of Jamaica Plain/Roxbury specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If you are a property of facilities manager in Jamaica Plain or Roxbury and you have questions regarding our services, please call (617) 466-6909

Preparing your business for the cold season

9/24/2020 (Permalink)

snow being plowed by truck The cold weather will be here before you know it are your prepared?

If you are a Boston resident or property owner you know that the winter is unpredictable. Some years we barely get snow and the temperatures are fairly mild. While other years it is frigid with howling winds and never ending snow storms.

No matter what kind of winter is in the cards for us this year, as a property owner you should be prepared. You should not wait until winter is upon us to prepare your property. The time is now, before the fall! During this time you should be making repairs and doing preventative maintenance.

Some areas to consider:

Gutters

Clean and repair the gutter before the temperature drops. Seal leaking caps and if you can add a gutter cover to prevent debris build up. Consider investing in a gutter heating cable. This will help prevent ice dams. 

Windows and walk ways

Check your windows to make sure there are not any air leaks or excessive condensation build up. Most windows are believed to have a life cycle of 20yrs check your windows to ensure they are not at or nearing the end of their cycle. Check your walk way for any major cracks that will need to be repaired.  Pay attention to seams as well.

Boiler Room

Boilers should be serviced once a year by an engineer. The most important part of winterizing is ensuring buildings boiler will operate throughout the long winter. Ensure the pipes are well insulated as extreme cold weather can cause the boiler to shut off - which can result in frozen pipes.

HVAC

Check and replace air filters if necessary. Turn your system on to ensure it is functioning properly. Like a car idleness is not good. Run the heating unit a few weeks before temperatures start to drop to keep it working properly.

Water faucets and water lines

Drain outdoor water faucets and water lines to make sure there is no sitting water. If there is water in the water lines it can freeze in cold temperatures and cause damage to the water line and faucets.

Roof

Roofs typically have a 12 year life span. You can usually do a visual test of your roof to get a better idea of its current condition. Repair or replace any missing shingles. An added benefit of updating your roof is an insurance discount for newly replaced roof!

Fix crack in concrete and asphalt

Water is easily absorbed by concrete given the nature of the materials. If there are large cracks make sure you fill them in because salt during snowy season causes damage.

Whether you are a home owner or a property manager it is important to be proactive so you prevent possible damages to your property. Losses will happen but if you use preventative measures you can possibly help minimize the level of damage thus lowering the amount of money needed to repair/replace your property.

If your business or home experiences a loss give us a call! We are here to help 24/7 617-466-6909

Fire Hazards in the Business Place

9/24/2020 (Permalink)

fire in stairwell Keep yourself and your employees safe in the event of a fire

If you own a business, it is important that you are honest about potential risks from every source—including from emergencies and natural disasters. With the possibility of commercial fires and the data behind how costly they can be, preparing for these is key to the longevity of your operations.

There are many ways to get started in fire safety planning, but we always recommend originating from a safety standpoint. Teaching your employees how to perform a fire evacuation is a key element to keeping everyone safe in case the fire alarm were to sound for real.

Teaching Your Employees How to Perform a Fire Evacuation

Consult with your local fire officials. With the internet, you have so many research options at your fingertips surrounding commercial fire safety, but do not forget about your local options as well. You can generally have your local fire officials come and provide you with personalized advice for planning your evacuation routes and boosting your fire safety.

Communicate and mark fire evacuation routes. After you have decided what evacuation routes suit your needs, be sure they are labeled clearly and your staff is aware of the upcoming drill. Keeping everyone looped in will create more transparency and be sure every one of your staff members are prepared when the drill begins.

Have fire drills frequently. Though taking time out of your day for a fire drill is not ideal, generally doing them once every few months is sufficient enough for everyone’s safety. Keep them on the schedule regularly enough so that everyone can remember the protocols, but not so often that they become mundane.

Run different fire scenarios. There are many ways fires start and spread throughout an office space, so your drills should reflect this to better prepare everyone for a real fire. Have your mock fire block different exit routes so your employees can see what it is like to alter their course with little notice just like they may have to if the fire alarm sounds for real.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour— call us today 617-466-9606