Fire Damage Emergency Tips

What you can do until help arrives

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After fire has been put out by your local firefighters consider the following:

  • Is it safe to stay in the home? Fire Department officials can let you know when entry is safe.
  • Contact your utility providers (gas, electric, water) let them know you have experienced a fire loss.
  • Look out for electrical and “slip and fall” hazards throughout the home.
  • Call fire restoration professional for clean up and reconstruction 617-466-6909
  • Call your insurance company to file a claim – ask for claim number
  • Provide SERVPRO of Jamaica Plain/Roxbury with your claim number – we will take it from here!

Have Smoke or Fire Damage? Call (617) 466-6909

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.